Temporarily suspending ALL returns due to COVID-19 - in order to protect our employees and our customers from any risks, we will not be accepting ANY returns on any merchandise until further notice. This policy will be consistent. Buy Now & Pay Later with Afterpay.

Shipping/Returns


SHIPPING POLICY

Please allow 3 - 7 business days for shipping once order has been placed. Once order is placed, processed and shipped, tracking numbers will be sent out via email. Orders are shipped Standard USPS priority not including holidays. 

RETURNS AND EXCHANGES

Absolutely NO refunds, store credit (not including shipping cost) ONLY! We accept EXCHANGES ONLY in perfect condition which means unworn and still in its original box. Please contact us FIRST before sending any items back to us otherwise we have the right to refuse any returns without confirmation of your return through email. Keep in mind you are responsible for ALL shipping cost. Please allow 1-2 business days to receive your store credit.  Please be advise that chargebacks are strictly NOT acceptable and those that file them are subject to be sued. We have the right to sue for damages to name, product, finances, lost wages, court cost and attorney fees will be at expense of customer. FINAL SALE ON ALL SALE OR DISCOUNTED ITEMS!!!



We do not make exceptions to this policy

Please email us if you may have any other questions or concerns at dncole216@yahoo.com

Thank you for shopping with D'Ncole Shoetique


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